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Carpet Cleaning Services Should Have Liability Insurance Coverage
One of the important factors to keep in mind when hiring carpet cleaning services is whether or not the company you hire is insured for liability in case the job is not finished. A common sense approach to the issue would be to have a liability insurance for your customers.
The problem here is that many businesses do not seem to be aware of the fact that their potential clients are also potential business owners, and some of them may not want to take the risk of buying such insurance. But a lack of it can prove to be a very costly mistake if an unexpected occurrence causes damage or if a customer's clean carpets get ruined due to some unexpected means.
Many companies today hire cleaning services from professional carpet cleaning agencies so they do not have to worry about cleaning their own customers' carpets. It has been observed that most customers tend to leave behind even trash which is not cleaned by the cleaning company. This is a prime reason why there should be liability insurance cover for the cleaning company as well.
Cleaning company are generally companies with several employees who are specialized in this field. There are times when a company hires a new cleaning agent to be its only carpet cleaner. In such a scenario, the policy coverage for the new agent should include coverage for its insurance too.
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For example, a cleaning company hires a new agent to clean all the client's carpets without necessarily having a service contract. It would be a very stupid move indeed as the company will be liable for all costs relating to damages caused by the new agent.
As there is a possibility that the new carpet cleaners might do the job poorly, the company is then liable for damages caused to its customer's carpets as a result of some mishaps during the course of the cleaning. This is exactly what happened recently with a leading international carpet cleaning company.
A few months ago, the company hired a new agent to clean the carpets on behalf of the company. The new agent got into a huge row with one of the workers as the latter objected to the cleaning service not adhering to its cleaning policy.
The worker filed a complaint with the company had to make a number of calls to resolve the matter before the new agent started working for the company. It was only after a lot of pressure that the cleaning company relented and hired the new agent on behalf of the company.
While the company waited for the new agent to arrive, it finally agreed to settle the dispute through the court. The employee whose contract was terminated and who then went back to work lost her job and the company paid the court's compensation for her loss of job.
This incident actually illustrates how important it is to have a liability insurance policy for cleaning services because in this case, the company had to face a huge loss because of the actions of the new agent. Even though the cleaning service provided was excellent, the company had to pay for damages caused to the carpets of the client in order to protect its assets.
If you hire cleaning services who do not have any good coverage, your company may be liable for such losses. Do not assume that any company will provide you with the same quality services because it is the responsibility of the customer to ensure that he or she does not suffer damages or losses because of faulty carpet cleaning services.
In general, cleaning services are not liable for damages caused to clients' carpets as long as the cleaning service contract contains adequate liability coverage. For a good carpet cleaning service, consider having a good policy with liability coverage included.
